Candle Emporium Reviews

Big thank you for fab service
The lamp i wanted for a friend birthday was out of stock
You emailed me to say was instock i ordered same day
The very next day i had my lamp
I will continue to use you for my burners & candles

Great service - I ordered on Monday and my items came on Wednesday. Low prices too (I managed to get some Yankee candles for gifts really cheap!) I'm extremely pleased I took a chance and used this website, I was initially a bit weary as I hadn't used/heard of them before but I'm glad I made my order.

Bought a candle here for cheaper than it was available anywhere else! Really good prices and delivered quickly, very happy with service

Use Candle Emporium a fair bit and service has been first class every time. From ordering to customer service through to delivery. It’s been absolutely brilliant.

If you’re looking for a company for candles then these are great. You won’t regret it.

Thanks for your service so far. James

Avoid!
Ordered from this company who sent a tracking number that does not work. Delivery quoted as 1-3 days, still not arrived after two weeks. Customer service rep blaming Royal Mail. Orders paced from various other places arrived in expected time.

Having placed my order yesterday, I then read the reviews on here and started to panic. My order arrived by 1st class post this morning. Well packed. Everything was included. Will use them again.

avoid this scam company. not received its been 2 weeks they just keep saying its on its way the tracking does not work and still no refund

Amazing customer service and reasonably priced products.

Ordered a bulk of Yankee candle products and on opening, one product was missing from my order.

I emailed them and told them my issue and they sorted it straight away, no hassle and no fuss.

Will be ordering from them in the future.

Ordered Yankee Candle air fresheners from this company took money immediately and then received email to say goods were out of stock and would take 10 to 14 days delay then just been told is going to be another 4/6 weeks have requested refund hope their as quick to return refund as they were to to take .

Terrible service very disappointing

Ordering very easy from start to delivery, great communication and super quick on the delivery, items all packed really well, great products, have ordered a few times and will definitely use again, great company.

I ordered one day arrived the next on free delivery.
The packaging is excellent. This is the second time i have used this company and will use again, highly recommend.

Purchased 2 wax warmers, good price & delivery was super quick. Had a problem with part of my order, emailed them & a free replacement arrived 48 hours later. Excellent communication & customer service.
The warmers are good quality & look beautiful & love that they double as a small table lamp as the bulbs are quite bright on highest level.
Overall I'm very impressed with product, service & price.
Will certainly return as a satisfied customer.

Absolutely great service & product. Saw a lovely crackle glass shade & stand for large/medium Yankee candle. I ordered both this & candle late Thursday night, knew from website info it would be posted on Friday. I was tempted to use next day - weekend delivery but it cost £12 so just had 1st class free postage. Items arrived on Saturday. Very well wrapped & shade is even better than it looked on website. Very happy customer.

I've purchased 4 orders to date with this company 3 of them being in the last 10days.
Very efficient to deal with & very prompt delivery (next day)very well packed & good prices.
My 1st delivery,I had an issue with the wax melt warmer & it was sorted immediately over the phone & a replacement was sent out.Overall good service & experience.Can't fault the company at all...

I ordered some Yankee candles from here yesterday and they arrived this morning! Super quick delivery, all packaged well, no damage to candles or packaging. Order all correct. Much much cheaper than anywhere else online. I’m very impressed and will definitely use again, highly recommended, thank you!